Privacy notice

Lu Gd, trading as LG, at Rue de la Préfecture, 21000 Dijon, France, is responsible for the directory’s processing. Contact [email protected] or use the personal data contact form.

EU data protection law applies to the French operator. UK GDPR and related UK requirements also apply where the processing falls within their scope. A supplier receiving an enquiry is responsible for its own subsequent use of the information.

The form collects your contact name, company where relevant, email, optional telephone number, delivery postcode and town, and the details needed to understand the proposed purchase or hire. The originating page, supplier profile and selected search criteria may accompany the request.

The purpose is to handle your project and seek suitable quotations. The form asks for your agreement before submitting and sharing the request as described there. You may withdraw consent for future consent-based processing by contacting the operator. This does not undo prior lawful processing.

This enquiry processing relies on the consent requested in the form. You are not legally required to submit an enquiry. Required fields are needed to handle it; without them we cannot process the request, but you can still browse the directory.

Shop catalogue enquiries are received by the site operator, with the selected model, quantity and any colour preference. They do not place an order or take payment and are not automatically sent to the supplier network. Any further sharing needed to prepare a quotation will be explained before it happens, as stated on the shop enquiry form.

Quotation requests are saved on this site's private server and delivered to the operator's private Quotbox workspace for handling. The copy includes your contact details, project requirements, source page and request reference. Access is limited to authorised administrators. A delivery failure leaves the saved request available to the operator; another delivery attempt uses the same reference.

The directory team receives and stores the request privately, reviews the project and may contact you. With the agreement given in the form, it may share the necessary details and contact information with professionals consulted for a response.

Technical providers supporting storage, delivery of messages and email may process the request for the operator. Being listed does not automatically assign an enquiry to a supplier, and the local form does not authorise an automatic transfer to another network.

Contact details accompanying a project enable a reply to that enquiry; they do not subscribe you to unrelated advertising. Details already sent to a supplier remain subject to that supplier’s notice and your applicable rights.

The contact form collects a name, email, subject, message and optional affected page. These are stored privately to respond, resolve service issues and correct inaccurate information. Service follow-up relies on the operator’s legitimate interests; data rights requests are handled to meet applicable legal obligations.

A support ticket is not published or sent to suppliers as a sales enquiry. Keep passwords, identity documents and unnecessary sensitive information out of free-text fields. Retention lasts as long as needed for handling, follow-up and any identified dispute or legal requirement.

Review submissions contain a public pseudonym, rating, account of the experience, experience date and private email. The form asks for consent to moderation and publication under the pseudonym. After moderation, the review, pseudonym and relevant dates may be published. Email addresses are not published. A review awaiting moderation does not enter the displayed average. You can withdraw your consent by contacting the operator.

Public business details come from cited company sources, public registers and approved changes submitted by representatives. Registered business information does not establish a trading depot. External platform ratings, where used, are identified separately with their source and checking date.

Where business information identifies an individual, the directory relies on its legitimate interest in providing accurate professional information to people seeking suppliers. Public availability does not remove data protection rights. Contact us to correct details, object to this processing or request removal; quote the profile concerned. Each objection or removal request is assessed against the purpose and applicable rights.

An account uses your name, email and password; the server stores a password hash. A session cookie maintains authentication. Profile-management requests include your role and evidence that you can represent the business. The applicant and validation team can see this material; it is not published as profile content.

Saving a draft or uploading a photograph sends it to the directory’s server before publication is requested. Public descriptions, contacts, services, coverage, photographs and captions appear only after approval. Access and change history supports the management of editing rights.

Necessary account and profile-management operations support performance of the service you request. Security and access-history processing relies on the operator’s legitimate interest in protecting accounts and preventing unauthorised changes. Contact the team with your account email and profile reference to request correction or deletion, subject to any justified retention for security or disputes.

The current directory does not use advertising cookies, social pixels or third-party advertising trackers. Authentication uses a session cookie where you sign in. Quotation, contact and review fields are submitted when you send the form, rather than streamed as you type.

With your optional consent, browser page views and form openings are counted to improve this site. Counts are aggregated by day and page without a visitor identifier or individual browsing history. These are not unique-visitor counts. The counters do not retain contact details, IP addresses or URL parameters. Do Not Track and Global Privacy Control keep browser measurements off. You can withdraw this optional consent using the controls below.

A separate operational counter may record a successfully received enquiry by day and page to administer the service. It contains no contact details or visitor identifier and is distinct from optional browser measurements. Servers necessarily receive network information to deliver pages; any hosting or security logs are separate from the anonymous counters.

Search criteria may appear in page URLs. The browser-based welfare tool runs locally. Business-account drafts and photo uploads are separate actions which send content to the server.

Any future storage or access technology must be assessed under PECR and applicable data protection law before use. The ICO’s current guidance distinguishes consent requirements from specific exceptions; a statistical-purpose exception does not permit unrelated advertising or profiling.

The UK edition uses the following services for hosting, network access, enquiry management and contact messages:

• Hostinger International Limited is the provider selected for website hosting and private application storage. The provider's registered address is 61 Lordou Vironos Street, 6023 Larnaca, Cyprus. Its data processing addendum describes its processing, subprocessors and transfer arrangements.
• Cloudflare provides the website's reverse proxy, content delivery and security services. Requests to the website pass through Cloudflare, which processes IP addresses and request and network information to deliver content and protect the service. These operations are separate from the optional anonymous page counters described above. See Cloudflare's privacy policy, including its information about end users and international transfers.
• Quotbox is the operator's enquiry-management service. Quotation requests, including shop enquiries, are received in a private workspace with their contact details, project specification and reference. The operator manages access, follow-up and requests to correct or erase this copy.
• Resend delivers contact-form notifications to the operator when email notifications are enabled. A notification may contain your contact details, message and its reference. These are service messages, not a subscription to advertising. See Resend's privacy policy and data processing addendum.
• Proton Mail, operated by Proton AG, provides the operator's mailbox at [email protected] for receiving and answering correspondence. See Proton Mail's privacy policy and data processing agreement.

Processing by the French operator and these providers may take place outside the UK. Resend describes processing in the United States. Proton Mail identifies servers in Switzerland, Germany and Norway. Hostinger's company address does not identify the server region chosen for this service.

The providers' processing agreements describe their international-transfer arrangements, including standard contractual clauses and UK addendum provisions where applicable. Contact the operator for the hosting region and details or a copy of the safeguards applying to your information. A provider's published agreement does not mean that all processing takes place in the UK.

The operator’s retention policy limits quotation requests to three years after the last exchange, unless a specific dispute or legal obligation justifies a longer period. You may request earlier erasure where your rights apply. This policy is not a universal UK legal deadline. Technical diagnostics record the request reference and date without copying its contents, contact details or postcode.

For reviews, the retention criteria are the period of publication and the need to moderate, investigate authenticity or handle a dispute. For business accounts, drafts and representation evidence, the criteria are the account's active use, the continuing editing authorisation and any necessary security or dispute follow-up. Information no longer needed for these purposes should be erased; a justified legal hold may delay deletion.

If an enquiry leads to a purchase, information needed to carry out that contract and meet accounting obligations is kept separately from routine prospecting records. The French operator retains invoices and accounting supporting documents for ten years from the end of the relevant financial year under its French accounting obligations. This is distinct from the three-year enquiry policy and is not stated as a universal UK retention period. See the French business document retention guidance.

Enquiry retention is managed by the operator through a manual review and deletion procedure, based on the last actual exchange with you. A change of processing status does not restart this period.

The retention policy also covers the private Quotbox copy, related correspondence in the operator's mailbox, exports and provider systems, with backup copies handled under the applicable backup cycle and any justified legal hold. Suppliers that have received an enquiry manage their own copies and applicable retention obligations.

Depending on the processing and applicable law, you can request access, correction, erasure, restriction or portability, object to processing based on legitimate interests, and withdraw consent where used. You may object to direct marketing. Include the enquiry or ticket reference, or the account and profile concerned, so the request can be located.

We normally respond within one month. If a legally permitted extension is needed, you will be informed within the applicable period. Contact [email protected] or the data contact form linked above.

You may complain to the UK Information Commissioner’s Office where appropriate, or to the French CNIL concerning the French operator. These options do not remove other rights available to you.

Notice updated on 29 September 2026.